Take your knowledge to the peak.

Vertiq helps organisations turn scattered content into trusted, well-governed knowledge, so people and the AI tools they use get the right answer, first time.

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AI answers you can trustCited, current, correct
Knowledge, organisedStructured & findable
Content, governedOwned & reviewed
Why knowledge management matters

Your most-used asset deserves more care.

Every day, people look for policies, processes and past decisions. When knowledge is well organised, work flows, new joiners ramp up fast, and AI tools give answers people can rely on.

1.8 hrs

a day the average knowledge worker spends searching for and gathering information.

Source: McKinsey Global Institute, 2012
42%

of institutional knowledge is unique to the individual. Capture it before it walks out the door.

Source: Panopto Workplace Knowledge & Productivity Report, 2018
AI runs on knowledge

Every chatbot and copilot answer is only as good as the content behind it.

Faster answersSelf-service that works
Fewer repeat ticketsHR & IT freed up
Know-how retainedExpertise that stays
Consistent & compliantOne approved version
Services

Everything you need to climb higher

From a first maturity check to a fully governed, AI-ready knowledge base, pick the help you need.

KM strategy & maturity

See where your knowledge practice stands today and get a clear, prioritised roadmap.

Knowledge base design

Structure, templates and article standards on ServiceNow, SharePoint or Confluence.

Governance & approvals

Clear owners, approval matrices and review cycles, so content stays accurate long after launch.

AI-ready knowledge

Prepare your content so chatbots, copilots and virtual agents give answers you can stand behind.

Taxonomy & findability

Categories, tags and metadata that match how people actually search.

Training & knowledge culture

Author training, playbooks and communities of practice that keep sharing going.

Proven experience

Knowledge transformation, proven at global scale

Vertiq is built on hands-on work transforming knowledge inside world-class organisations: from building enterprise knowledge bases to making content ready for AI.

30,000+documents structured into one knowledge portal
12,000+employees given faster access to knowledge
3global organisations transformed
5+ yrshands-on knowledge & AI experience
Levi Strauss & Co.Global apparel · Enterprise HR knowledge

An enterprise knowledge base, built from the ground up

  • Designed the taxonomy, architecture and governance for a ServiceNow knowledge base
  • Brought knowledge from Centers of Excellence into one enterprise framework
  • Introduced AI-readable templates and a chatbot-ready HR self-service portal
Global self-serviceAI-ready contentGoverned lifecycle
dss+Global consulting · Knowledge repositories

30,000+ documents turned into one searchable portal in 13 months

  • Created content guidelines, processes and taxonomies across global teams
  • Built metadata-driven enterprise search on SharePoint for 12,000+ employees
  • Used AI-assisted workflows to speed up knowledge synthesis and retrieval
12,000+ employees13-month deliveryAI-assisted
DeloitteBig Four · Strategic technology alliances

Knowledge and insight for a global technology alliance

  • Built knowledge and enablement assets for the Deloitte and Google Cloud alliance
  • Created roadmap documentation for strategic alliance initiatives
  • Delivered weekly and monthly dashboards to APAC, Europe and SEA leadership
Partner enablementMulti-region reporting

Work delivered by Vertiq's founder in current and previous roles. Company names describe that experience and don't imply endorsement.

AI-ready knowledge

Your AI is only as smart as your knowledge.

Chatbots and copilots don't know your policies; they read your content. We turn duplicated, outdated or unstructured content into a trusted source that AI can use, and people can rely on.

Before

Scattered content

Duplicates, old versions, no owners, answers buried in long PDFs.

Vertiq makes it AI-ready
One approved version
Structured & tagged
Owned & reviewed

Curated knowledge

Clean, structured, governed articles written to be retrieved.

After
How do I apply for parental leave?
Submit a request in the HR portal. Here are the steps…Source: Leave policy · Reviewed

Trusted AI answers

Accurate, cited answers employees can act on.

What “AI-ready” means

1Accurate & currentNo duplicates or outdated versions.
2Structured to retrieveClear titles, short sections, metadata.
3GovernedNamed owners and scheduled reviews.
4Permission-awareRight answer per country and role.
5MeasuredGaps and answer quality tracked.
How we work

Four steps to the summit

  1. 1

    Discover

    Interviews, a content audit and a look at your tools to find where knowledge breaks down.

  2. 2

    Design

    Structure, templates, roles and approval flows tailored to your teams and platform.

  3. 3

    Build

    Set up the knowledge base, migrate priority content and pilot with one team or country.

  4. 4

    Sustain

    Metrics, review cycles and training so the system keeps improving after we step back.

Ready to reach the peak?

Book a free 30-minute discovery call. We'll look at where your knowledge stands today, including how ready it is for AI, and suggest next steps.